What do people need?
Set a baseline and choose the skills that matter most.
TRY ASKING“How confident are you giving constructive feedback?”
- Repeatable confidence scale
- Current frequency of use
- One learning priority
Training evaluationPre, post and follow-up
Pre, post and follow-up
training surveys.
Find out what people need, what they learned and what they actually put into practice.
Baseline · Post-training · Follow-upYour measurement journey 3 stages
1
BeforeUnderstand the starting point
Needs2
AfterCapture learning and intention
Learning3
Follow-upSee what people used at work
ApplicationAsk consistently. Compare carefully.
Decide what to do next.
Three moments. Three useful questions.
What will they take away?
Capture confidence and a concrete intention to apply the learning.
TRY ASKING“What is one thing you will do differently?”
- Repeat the confidence item
- Capture a practical commitment
- Keep satisfaction separate
What changed at work?
Ask about real application over a clear period of time.
TRY ASKING“Have you used the technique in the past two weeks?”
- Whether and how often it was used
- What helped people apply it
- What got in the way
Make the results useful
Go beyond “Did they enjoy it?”
Look at confidence, application and barriers separately. Use filters to explore differences between groups, then build a report with the questions and data behind the findings.
Explore dashboard filters →Read change with context.
Show the response count at each stage and whether the same people were matched. Different groups of respondents do not establish individual improvement, and survey results alone do not prove training caused a change.
Keep satisfaction, learning and workplace application distinct.
A post-session rating describes the experience of the people who answered. A later application question asks whether participants used the learning at work. Neither alone establishes the effect of a training program. Define the intended measure in an analysis plan and report the number eligible, invited and answering at each wave.
Use the pre, post and follow-up survey guide to plan the stages. When waves include different participants, label that difference; when answers are linked with permission, protect small matched groups. The small-group guide explains reporting risks.
Ready for your next programme?
Start with a useful question set.
Download baseline, post-training and follow-up questions. Adapt and pilot them before collecting responses.